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Safety Online - Personal
Info Online
Whether you
are a buyer or seller, keeping your personal information private is
always a good idea.
Placing a item
online with your real name as a account user name is a bad idea.
Making your
personal information available on the auction is also a bad idea.
Hundreds of
thousands of people view this website and your personal safety and
security is important.
Do not
communicate with buyer or sellers outside of the "Ask seller a question"
feedback areas on the site or your account mailing area.
US Auctions
LIVE can not track or safeguard off-line communications or activity.
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Safety Online -
Account Protection
Never share
your account login information.
Never check
"remember password" on a shared computer.
Change your
account password as often as you can.
Use a secure
password (alpha numeric's - ex: 3ea2qp9)
Do not access
your account from a public computer you do not trust.
Do not use
your personal information (ex: John Smith) as your account name.
Prevention is
always better than the cure. Play it safe rather than being sorry.
Contact US
Auctions LIVE in the event of account fraud immediately.
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Safety Online -
Virus Protection
Always us a
proper virus protection program on your computer.
Always use a
proper firewall application on your computer.
Make sure your
computer has the latest updates and security.
For Microsoft
users -
click here.
For Mac users
- click
here.
US Auctions
LIVE can not safeguard your own computer.
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Safety Online -
Payment Security
Make sure your
browser settings is to the manufacturers recommended settings.
Make sure when
you make a auction payment (buyers or sellers) you pay on a secure site!
A secure site
has a website address or URL consisting of for example https instead of
http
A secure
website has NO security warnings before you access it.
A secure
website has a security lock image at the bottom or the top of your
browser.
US Auctions
LIVE recommends NEVER to pay online if the
website does not have proper security.
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Safety Online -
E-mail Protection
It is much
safer to use the "ask the seller a question" feature on the auction.
If you are
e-mailing the seller or buyer directly, your personal information
including your computers IP address is know.
US Auctions
LIVE recommends to use our contact boxes or
your account mailing features - NOT personal e-mailing.
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Before you Buy -
Item/Auction Details
Make sure you
read the entire auction through and pay special attention to the text
and images to make sure it is what you are looking for and what you want
to bid on. Use the "ask seller a question" to further ensure what is
posted is what you will receive if you are the highest bidder. If
something looks off, it usually is. Be diligent and report any fraud to
US Auctions Live via the contact us page or your account area.
US Auctions
LIVE
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Before you Buy - Ask
Seller a Question
Your
communication with the seller is very important. US Auctions Live has
initiated a direct method for you to contact any seller on their auction
for any questions you may have relating to the auction. Use it. It is
secure and your privacy stays intact by using this "ask a seller a
question" feature.
US Auctions
LIVE
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Before you Buy -
Sellers/Auction Location
First, make
sure the seller is in the United States of America. The US laws does not
work very well on someone outside the USA. Second, make sure that the
sellers location is not on the other side of the country if you are
bidding on for example a car and the auction specifications are that you
must come and get it. Know your sellers location and just how you are
going to get what you have paid for.
US Auctions
LIVE
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Before you Pay -
Payment Methods Warning
Try to refrain from using cash, money orders or wire transfers. Use financial
instruments that you can show you have paid the seller. Be diligent and
be smart about paying for something that is being shipped or send to you
and keep track of and records of everything. Remember that cards such as Visa or Mastercard allows for transactions to be disputed if you did not receive what you paid for!
US Auctions
LIVE
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Before you Pay -
Knowing your Seller
Getting to
know someone you are buying something from is always a good idea. Use
the "ask seller a question" feedback below the auction and start to know
who you are dealing with. Be safe and do not share too much personal
information. Never send the buyer any kind of money for shipping or scams such as "they need you to break their payment of too much money". If it sounds too good to be true, it usually is a scam. Be alert, ask us at US auctions Live or ask the authorities. It is your items you are selling and it is your money that you wish to get in return for your items. Be very wary and diligent. Your online safety and security is important to us, so talk to us if it does not sound right.
US Auctions
LIVE
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Before you Pay -
Second Chance Offers
Some
non-winning bidders have received fake second chance offers from sellers
via personal e-mail etc. If the auction did not have a multiple item
(proxy bid) auction style, then this is usually a scam. Be careful and
report this immediately to US Auctions Live to investigate.
US Auctions
LIVE
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Before you Pay -
Securing your Payments
Make sure you
are paying via credit cards or even a check. Credit card companies can
reverse charges up to 6 months from the transaction date and most banks
will investigate check fraud. These are serious offenses and so by
default makes it legal and secure financial instruments to transact any
auction purchase with.
US Auctions
LIVE
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Before you Pay -
Shipping + Insurance
When anything
is shipped to you when you bought it, it usually is a good idea to make
sure you get what you paid for. Most shipping companies have low priced
insurance and it is always a good idea to receive something that was
sold to you un-broken. Ask the seller to insure the items or request to pay for shipping and insurance yourself to ensure the safe arrival of what you paid for. If you suspect any fraud etc., report this to USauctionsLive immediately to investigate.
US Auctions
LIVE
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Before you Sell/Ship -
Payment Security Measures
Ensure the
buyer/bidder can pay. Collect their information and bill them for your
product(s) Make sure the transaction clears and get a confirmation
number. Ship your product(s) via a well know and auction approved
shipping company. It is a good idea for you or the buyer to add
insurance for the shipping. If it gets there and it is broken, the first
thing that will happen is that the buyer will cancel the financial part
of the transaction and then you are back to square one.
Secure the
payment. Secure the shipment. Keep records.
US Auctions
LIVE
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Before you Sell/Ship -
Foreign Money or Checks
Be diligent. US Auctions Live has a currency conversion link on all auctions. Use it or use http://www.xe.com/ to get more accurate daily exchange rates.
Most high
priced auctions can and will receive offers from foreign countries to
pay via that countries foreign money orders or checks etc. Most of the
time it derives from Africa. Be very careful. There is no way for you to
go and get your items back from those countries once it's there and you
realize the money order or check is fake.
US Auctions
LIVE
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Before you Sell/Ship -
Know your Buyer
We suggest to
buyers/bidders to get to know you. Same applies to you as seller. Get to
know your buyer to ensure not only a smooth transaction, but possible
repeat sales. Know your buyers.
US Auctions
LIVE
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